Privacy Policy

Last Updated

June 19, 2026

Overview

Re-Gen Labs manages this website and store, encompassing all associated products, features, tools, and content to deliver a curated shopping experience (referred to collectively as the “Services”). This Privacy Policy explains our methods for gathering, utilizing, and sharing your personal data when you communicate with us, use our site, or complete a transaction. Should any contradiction arise between this document and our Terms of Service regarding your personal information, this Privacy Policy will take precedence. By accessing the Services, you confirm that you comprehend and agree to the data practices outlined in this policy.

Personal Information We Gather

When this policy mentions “personal information,” it refers to data that can be reasonably linked to or used to identify an individual. This definition excludes data that has been fully anonymized or de-identified. Subject to your location and how you utilize the Services, we may collect the following data categories:

• Contact Details: We collect your name, email address, phone number, and physical billing and shipping addresses.
• Financial Data: We process payment methods, transaction confirmations, credit or debit card numbers, and other financial account details.
• Account Information: We store your personal settings, security questions, passwords, and usernames.
• Transaction Records: We track your purchasing history, wishlists, shopping cart additions, viewed items, cancellations, and returns.
• Direct Communications: We retain the content of messages you send to us, such as inquiries to our customer support team.
• Device Metrics: We gather unique identifiers, IP addresses, network details, and browser information from the device you use to access our site.
• Usage Tracking: We log data regarding exactly how and when you navigate and interact with our Services.

Where We Get Your Information

We obtain personal data through several channels:

• Directly From You: Data is collected when you reach out to us, set up an account, or input information into the Services.
• Automated Tracking: Information is pulled directly from your device via cookies and similar technologies as you browse our websites.
• Service Providers: We gather data from third parties contracted to process information on our behalf or manage technological operations.
• Third Parties: We may also receive information from other business partners.

How Your Information Is Used

Based on your interaction with Re-Gen Labs, your data serves several functions:

• Providing and Enhancing Services: Your data allows us to fulfill contracts, process payments and orders, arrange shipments, and handle returns. Furthermore, it helps us manage your account, send relevant notifications, remember your preferences, allow product reviews, and personalize product recommendations.
• Promotions and Advertising: We use your data to dispatch marketing communications via mail, text, or email. Additionally, we utilize your browsing and cart history to display targeted online advertisements for our products across various websites.
• Fraud Prevention and Security: Information is used to ensure a safe checkout process, authenticate user accounts, and protect public safety. We also monitor data to detect, investigate, and prevent malicious, unsafe, or illegal activities. Please remember you are responsible for safeguarding your own login credentials and should not share them.
• Customer Communication: We rely on your details to maintain a strong business relationship, respond to your questions quickly, and provide overall support.
• Legal Compliance: We will utilize personal information to enforce our policies, investigate policy violations, engage in litigation or civil discovery, and respond to legitimate requests from government or law enforcement agencies.

When We Share Your Information

We may disclose personal data to third parties under specific, legitimate circumstances:

• Operational Vendors: We share data with third parties that handle shipping, cloud storage, customer support, data analytics, payment processing, and IT management on our behalf.
• Marketing Associates: We partner with third-party advertisers to deliver personalized marketing based on your web activity. These partners handle your data according to their own policies. Depending on local laws, you may have the right to opt out of targeted ad sharing.
• Upon Your Request: We disclose information when you explicitly instruct us to do so, such as when relying on social media integrations or requesting third-party shipping.
• Corporate Affiliates: Data may be shared within our broader corporate network.
• Legal and Business Transactions: We will disclose data to defend the rights of Re-Gen Labs and its users, enforce Terms of Service, comply with subpoenas or warrants, or facilitate major business shifts like bankruptcies or mergers.

External Links and Third Parties

Our platform may feature links to external websites. If you choose to visit these third-party platforms, we urge you to read their security and privacy guidelines. Re-Gen Labs is not liable for the reliability, security, or privacy of external sites. Furthermore, any data you post on public forums or third-party social networks is visible to others, and we have no control over how third parties use that public data. Linking to an external site does not imply that we endorse its operator or content, unless explicitly stated otherwise.

Protection of Children

Our Services are strictly not intended for use by minors. We do not intentionally gather personal data from individuals under the legal age of majority in their respective regions. Guardians or parents can contact us to request the deletion of data provided by a child. Currently, we do not knowingly sell or share the data of anyone under 16 years old.

Data Security and Retention Periods

Because no digital transmission or storage is flawlessly secure, we cannot promise absolute protection of your data. We advise against sending highly confidential data to us via unsecured communication methods. We will keep your personal information only for as long as necessary to enforce contracts, resolve disputes, satisfy legal mandates, provide our Services, or manage your account.

Your Privacy Rights

Depending on your geographic location, you may hold the following rights, though they are subject to legal exceptions and limitations:

• Right to Know: You may ask for a record of the personal data we have collected about you.
• Right to Delete: You can request the erasure of your personal data.
• Right to Correct: You may ask us to fix inaccuracies in your data.
• Right to Portability: You may request a copy of your data for the purpose of transferring it to another entity.
• Communication Choices: You may unsubscribe from promotional emails at any time using the link provided in our messages. We reserve the right to continue sending essential transactional or account-related emails.

To execute any of these rights, use the tools provided on our site or reach out via our contact details. We do not discriminate against users who choose to enforce their privacy rights. We will process your requests promptly in accordance with the law, though we may need to authenticate your identity first. Authorized agents can submit requests for you, provided they supply proof of authorization and we can verify your identity.

Filing Complaints

Should you have grievances regarding our data practices, please contact us. Depending on your jurisdiction, you may also hold the right to lodge a complaint with your regional data protection authority or appeal our internal decisions.

Cross-Border Data Transfers

Your personal data may be processed and stored in a country different from your residence. When transferring information out of the United Kingdom or the European Economic Area, we utilize established safeguards—such as the European Commission’s Standard Contractual Clauses or their UK equivalents, unless the destination country already provides legally adequate data protection.

Policy Modifications

We reserve the right to revise this Privacy Policy to reflect regulatory, legal, or operational updates. Any changes will be published here with an amended “Last updated” date, and we will issue notices as mandated by law.

Contact Information

If you wish to exercise your privacy rights or have any questions about this document, please reach out to us:

• Email: contact@re-genlabs.com
• Phone: 0851135541
• Address: Al Quoz, Dubai, DU, AE